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return policy

Lakmax Return & Exchange Policy

Conditions for Returns

Returns will not be accepted if:

    • The product is used or damaged after delivery (excluding manufacturing defects).
    • Original accessories or packaging are missing.

Return Requirements

  • Any problems discovered upon unboxing must be reported within 3-5 days of delivery.
  • To report an issue, provide:
    • Clear images showing the problem.
    • A detailed description of the issue.
  • The product must remain unused and in its original condition, including all packaging and accessories.

Verification Process

  • Our team will carefully review the reported issue and verify its validity.
  • If the issue qualifies, appropriate actions will be taken promptly.

Refund or Replacement Options

  • Replacement: Defective products will be replaced upon approval.
  • Refund:
    • Refunds will be processed and credited to your account within 5-7 business days.

Contact Us

For any queries regarding returns, reach out to our support team at [support email/phone number].

Lakmax is committed to resolving your concerns quickly and ensuring a seamless shopping experience.